![]() ![]() NOTE: If a list of categories is shown instead, select Imaging Devices, then USB Video Device.Check Show compatible hardware (if not checked), then select USB Video Device (not Logitech BRIO), from the list.Select Let me pick from a list of available drivers on my computer.In the Update dialog, select Update Driver.In Device Manager, right-click on BRIO/UNKNOWN device with the yellow exclamation icon, and select Update Driver.If Logitech BRIO is listed but has a yellow exclamation point, then try the following:.You can access Windows Update by selecting the Windows start icon and typing in Windows Update in the search field.Windows Update settings is controlled by the Administrator of your system, so if you are working in a professional environment, you may need to contact your IT department.Windows Update is a Microsoft Service which automatically downloads and installs updates over the internet to the operating system.Open “Imaging Devices” and confirm if Logitech BRIO is listed.If not listed:. ![]() You can access Device Manager by a) hitting the Windows Start then b) typing “Device Manager” in the search bar to the right of the start icon.When a piece of hardware is not working, it may not be listed or may show a yellow exclamation point next to the identified hardware to indicate there is an issue ![]()
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